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# How do I find out the make and model of my garage door?

Knowing the make and model allows the identification of almost every part. Here's where to find the information.

### Look for the plate or label

Most doors carry an identification plate or sticker.
Check:
* on the **side edge** of the panels,
* at the **top of the door** or on the lintel,
* On a panel

⚠️ The door's reference and the opener's reference are completely separate.


### No label?
We know garage doors inside out; several clues help us identify your door: the shape of the hinges, the shape of the lock, the position of the springs...
Send us photos of:
* the door fully closed, seen from inside and outside
* The part you're looking for (in position, if there are several on the door)

**And then?** Note down what you find, and send it to us with a few photos via our online chat, WhatsApp, e-mail or phone: we'll take it from there.

> **What if I can't find the make?** That's not a problem: based on the dimensions and photos, we can usually identify the compatible part.