How soon is my order shipped and delivered?
Shipping
Any order placed Monday to Friday before 12:00 noon (excluding public holidays) is shipped the same day. Other orders go out as soon as our logistics service reopens.
Here's a video explaining how your orders are shipped: youtube.com/shorts/qMcjoxO6LOM?si=UFETYGiF7OTBQu2A
Delivery
In France
- Chronopost — delivered the day after shipping, before 1pm
- DPD — delivered within 24 to 48 hours of shipping (home or pick-up point)
- Colissimo — delivered within 48 hours of shipping (home or pick-up point)
- GLS — delivered within 24 to 72 hours of shipping
In Europe
- DPD — delivered within 48 to 72 hours of shipping
- GLS — delivered within 48 to 72 hours of shipping
Delivery costs are calculated based on the weight, volume and destination of the order.
Here's a video summarising our delivery times: youtube.com/shorts/qMcjoxO6LOM?si=UFETYGiF7OTBQu2A
Updated on: 08/07/2026
Thank you!