• Can I request an invoice with intra-community VAT?

  Are you a business based in the European Union? Here's how to get the right invoicing. [To confirm: does Aidegar apply intra-community VAT reverse charge for VAT-registered EU trade customers? What information is required (intra-community VAT number)?] 🧾 What you'll generally need to provide Your intra-community VAT number Your company's registered name and billing address 👉 And then? Contact us with your business details before ordering: we'll confirm the invoicingFew readers

• Who is PAL WEB, the company behind Aidegar.fr?

  PAL WEB is the company (SAS, registered under number SIREN 918 858 465) that publishes and operates the Aidegar.fr website. This is therefore the name that appears on your invoices, your cheques ("made out to PAL WEB") and sometimes your bank statements — it is indeed the same company as Aidegar. A question about a transaction or invoice in the name of PAL WEB? Contact us with your order number: we'll confirm the match.Few readers

• How do I get an invoice for my order?

  Your invoices are available from your account.Few readers

• I'm a trade customer (installer, reseller): how do I order?

  Ordering for a customer You can order directly on the site, or ask us for a quote (useful for passing on an amount to your own customer — see "How do I get a quote?"). 🧾 Invoicing Aidegar is operated by the company PAL WEB (SAS, SIREN 918 858 465). Please provide your business details for correct invoicing. 💳 Payment All the usual payment methods are available, including bank transfer and cheque made out to PAL WEB — convenient for trade orders (see "What paymentFew readers

• How do I contact you?

  We're here to help you find the right part first time. Several ways to reach us, depending on your needs. By phone 03 62 02 10 33 — Monday to Friday, 8am to 7pm. Best for technical cases or identifying a part by voice: our technician can guide you through a remote repair. By chat Directly on the site, for a quick question or to send us photos. Simply click the bubble in the bottom right of your screen. Our AI Agent can answer all your questions, 24/7. By e-mail DirectlFew readers