• How do I change a lock or get a spare key made?

  Here's what to note down in order to order the right lock for your garage door. A garage door lock is easier to replace than you might think, as long as you identify the right model. What to note down The make of your door (Novoferm, Normstahl, Hörmann, Tubauto…) The model and year of the door. Recessed or surface-mounted "Few readers

• Repair my door or replace it entirely: how do I decide?

  A breakdown doesn't always mean the whole door needs replacing. Here's how to assess the situation. In the vast majority of cases, a garage door problem is solved by replacing one or more parts, not by changing the whole door. Signs that point to a repair: a broken spring, cable or roller on a door that's otherwise in good condition; a faulty motor but a sound panel and mechanism; a door that still works, even imperfectly. The habit that helps: before concluding that a full replacement isFew readers

• My door is heavy, jams or won't go up any more: what are the possible causes?

  A door that becomes hard to operate almost always has the same cause: the weight-counterbalance system. The most common causes: Broken or worn-out spring — the most common cause. Rollers that no longer turn or are broken — causing friction points. Want to identify the exact cause? Describe the symptoms to us (when it jams, noise, which side is affected) with photos or short videos: we'll work together to find the cause of the fault.Few readers

• My door stops partway through its travel: adjusting the limit settings

  Is your door no longer closing, or reopening on its own? The limit settings and force-learning setup are often the cause. Especially if parts have been changed on the door (springs in particular). The limit settings define the upper and lower stop positions of your motorised door. Poor adjustment causes premature stopping or reopening. The signs that point to the limit settings: the door always stops at the same spot, before reaching its full position. Each opener has its own adjustment prFew readers

• My door's wicket door doesn't close properly: what should I check?

  A wicket door that doesn't close properly or has developed play often has a simple mechanical cause that's easy to fix. Before replacing a part, a few simple checks often help identify the cause. What to check The hinges — excessive play or a bent hinge shifts the wicket door out of position and stops it closing properly. The lock or strike plate — a slight misalignment is enough to stop the latch from engaging properly. Not sure? Describe what you're seeing (play, frictioFew readers

• Can I add an opener to a door that wasn't originally motorised?

  Do you have a manual door and want to add an opener? Here's what you need to know before getting started. In most cases, yes — subject to checking the compatibility between the opener kit and your door. If you want to keep a manual locking system, you'll need to add a release system for the opener. What to check: the type of door (sectional, up-and-over, side-sliding, roller, hinged or gate); the weight and dimensions of the door. Before buying a kit: have us confirm compatibility with yoFew readers

• My part is faulty or broken: am I covered by the warranty?

  If a part has a defect, you're covered. Here's how it works. What the warranty covers Aidegar guarantees the conformity and proper operation of its products in line with the manufacturer's warranty, within the limits of suitable use and correct fitting. The warranty is limited to the replacement or repair of the product found to be defective; if replacement or repair is not possible, Aidegar refunds up to the original price of the product. What isn't covered The warranty does not apFew readers

• My opener isn't working any more: what should I check?

  Has your Novoferm Novomatic motor head broken down? Novoferm does not supply the internal opener components (motherboard, transformer…) Here's how to replace it without changing the rail: Recent Novomatic openers are most often fitted on the same rails; check that your rail is indeed identical to the current rails: https://www.aidegar.fr/1040-rail-motorisation-novomatic-porte-garage-novoferm-nff11785.html If that's the case, the head can be changed easily in a few minutes. This tutorial shoFew readers

• Which wear parts should be replaced on a garage door?

  Like any mechanism used daily, a garage door has parts that wear out. Replacing them in time prevents breakdowns and protects the rest of the mechanism. The most common wear parts Rollers that guide the door Seals (bottom of door, side seals) Springs and cables, which fatigue with each cycle The principle Always the same approach: identify the part (make, dimensions, photos) → check compatibility → order the right reference. Not sure which part tFew readers